Terms of Service

These Terms of Service (“Terms”) govern your use of the SpaOne POS platform (“Service”) operated by TATT VENTURES, LLC (“Company,” “we,” “us”). By accessing or using SpaOne POS, you agree to these Terms.

You must be at least 18 years old and authorized to enter contracts on behalf of your business to use SpaOne POS.

SpaOne POS provides salon and spa point-of-sale software including:

• Appointment and ticket management
• Customer records and loyalty tracking
• SMS appointment reminders and marketing
• Staff and payroll reporting
• Multi-location management

By enabling SMS features in SpaOne POS, you (“Salon Customer”) agree to:

• Obtain proper consent from your clients before sending SMS messages
• Honor all STOP requests immediately — the platform handles this automatically
• Comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
• Not use SMS features to send spam, illegal content, or messages unrelated to your salon business
• Register your business for A2P 10DLC as required by US carriers if applicable

TATT VENTURES, LLC is not liable for SMS messages sent by salon customers through the platform. Each salon customer is responsible for their own compliance with applicable laws.

• You are responsible for maintaining the confidentiality of your login credentials
• You must notify us immediately of any unauthorized access at support@spaonepos.com
• We may suspend accounts that violate these Terms without notice

• Subscription fees are billed monthly or annually as selected at signup
• All fees are non-refundable except as required by law
• We reserve the right to modify pricing with 30 days notice
• Failure to pay may result in service suspension

You agree NOT to:

• Use SpaOne POS for any unlawful purpose
• Send unsolicited or spam SMS messages
• Reverse engineer or copy any part of the platform
• Share account access with unauthorized third parties
• Use the platform in any way that could damage, disable, or impair our servers

• You retain ownership of your business data and customer records
• You grant TATT VENTURES, LLC a license to use your data solely to operate and improve the Service
• Upon cancellation, you may request a data export within 30 days

All software, design, and content of SpaOne POS is owned by TATT VENTURES, LLC. You receive a limited, non-exclusive license to use the Service during your subscription.

The Service is provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service. SMS delivery is subject to carrier availability and is not guaranteed.

To the maximum extent permitted by law, TATT VENTURES, LLC shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you paid us in the 3 months preceding the claim.

You agree to indemnify and hold TATT VENTURES, LLC harmless from any claims, damages, or expenses (including attorney fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights including TCPA violations related to your SMS campaigns.

Either party may terminate the subscription with 30 days written notice. We may terminate immediately for violations of these Terms. Upon termination, your access to the Service will cease.

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Disputes shall be resolved in the courts of Orange County, California.

We may update these Terms with 30 days notice to business customers via email. Continued use of SpaOne POS constitutes acceptance of updated Terms.